The following Privacy Policy applies to all our games, directed to all audiences and any ages, distributed by ReoGames in the following platforms:
- Google Play
- Apple App Store
1 – Data collection and disclosure
What information do our products collect, and why?
- Game data (e.g. coins amount, unlocked characters, saves) is stored locally and remotely so as to be able to restore it, assist users, and elaborate user game performance/usage analytics. This information is anonymous and is associated only with a randomly generated identifier or Google Play Games Player ID, where applicable. It is not disclosed publicly or to third parties in an individual way, but can be published by us in an aggregated way as stats (e.g. “most players reach the 3rd level”) or in an anonymous/neutral way (e.g. “best score recorded is 100 points”).
Any other kind of personal information is NOT directly collected by the mentioned products. That includes:
- Email address or other online contact information
- Telephone number
- First/Last names
- Precise locations/addresses
- Photograph, video or recordings of the users
- Files located and managed by the user’s device not related to the products
- Etc., check COPPA’s definition of personal information
Third party services may collect/disclose other types of personal data, as their respective privacy policy explain. Section 2, “Third Parties” contains a breakdown of this services, and a link to their respective privacy policy.
Recovery Code and Game Progress Restoration
Our games may include a recovery code feature that allows users to restore their game progress on the same or another device.
When this feature is used, the application generates a unique recovery code associated with the user’s saved game data. This code is used solely for backup and restoration of game progress, customer support, and prevention of data loss.
The recovery code and related game data may:
- be stored locally on the user’s device; and/or be stored on the developer’s secure servers to enable restoration of game progress.
- The recovery code itself does not contain the user’s name, email address, phone number, or other personal information and is used only for restoring game progress.
- Users are responsible for keeping their recovery code safe. Anyone who has access to the recovery code may be able to restore the associated game progress.
- Recovery codes are not used for advertising, analytics, or shared with third parties, except where necessary for server infrastructure operation (for example, hosting providers).
Retention and Deletion of Recovery Data
Data related to game progress, recovery codes, and associated identifiers is stored only for as long as necessary to provide game functionality, recovery features, analytics, customer support, and proper operation of the game.
We may retain game data for a reasonable period of time after the user’s last activity in order to allow progress restoration. After a period of inactivity, data may be deleted or anonymized.
Data Deletion
Users may request deletion of their stored game data, including game progress, recovery data, and associated identifiers, by contacting us at reo24team@gmail.com. Upon receiving a deletion request, we will delete the requested data within a reasonable period of time, unless we are required to retain it for legal, security, or technical reasons.
2 – Third parties
The mentioned products include and make use of third party services, which may themselves collect user information. Below is the list of services used, their purpose and location of the privacy policy of each one.
1- Distribution
- Google Play Games: https://www.google.com/policies/privacy/
- Apple App Store: https://www.apple.com/legal/privacy/
2- Billing
- Google Play Games: https://www.google.com/policies/privacy/
- Apple App Store: https://www.apple.com/legal/privacy/
3- Advertising
- Unity Ads: https://unity3d.com/legal/privacy-policy
- IronSource: https://developers.ironsrc.com/ironsource-mobile/unity/ironsource-mobile-privacy-policy/
- Facebook: https://developers.facebook.com/docs/audience-network/policy
- Admob: https://www.google.com/policies/privacy/
- Applovin: https://www.applovin.com/privacy/
- Yandex: https://yandex.com/legal/confidential/
4- Analytics
- Unity Analytics: https://unity3d.com/legal/privacy-policy
- Firebase: https://firebase.google.com/support/privacy
3 – Data management
A-Accessing and deleting your information
Contact us at reo24team@gmail.com
B-Security
While we cannot guarantee that loss, misuse or alteration to your data will not occur, we make good faith efforts to prevent such occurrences. We do not warrant or represent that your account or any of your information or end user information will be protected against, loss, misuse, or alteration by third parties.
No passwords or other sensitive information is stored by our products, other information stored locally is low-level encrypted and checked upon load, but not in runtime. Information exchanges with online storage services is secured by the standard HTTPS security protocols.
C- Usage information
Usage and gameplay information, we collect through the analytics services is used to understand and improve the experience provided by our products and their technical and commercial performance, and to obtain statistical evidence of user behavior for these and future ReoGames products.
4 – Final Observations
ReoGames products are intended for general audiences. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at reo24team@gmail.com
This privacy policy can be updated and amended, check the date at the beginning of the document.
Our user’s privacy, trust and experience while using our products are critical. If you think this policy can be improved or corrected, or you simply want to ask us anything, we’ll always be at reach at reo24team@gmail.com. Never hesitate to write us!
5 – Google Play Games Integration
Our application integrates with Google Play Games Services to support basic player identification features.
As part of this integration, we collect and process only the Player ID — a unique identifier provided by Google Play Games Services. This identifier is used solely to link game progress or user data to a specific Google account.
We do not collect or use any other personal data (such as name, avatar, achievements, or saved games) from Google Play Games.
Google Play Games Services are provided by Google LLC and are governed by the Google Privacy Policy.
Use of Google Play Games is optional. You may choose not to sign in via Play Games, and the core functionality of the game will remain available.